Privacy Policy
Effective Date: 12/10/2024
We value the trust you place in us.
That’s why we insist upon the privacy of customer information and the highest standards of safety regarding your personal data. Please read the following statements to learn about our information gathering and dissemination practices.
Note:
The primary function of this website is to act as an intermediary between customers who are seeking lawful matrimonial alliances. In this document, the customer is referred to as ‘you’, and VivahSanstha.com is referred to as ‘the website’ for convenience.
This Privacy Policy is subject to change at any time without notice. To stay informed, please review this policy periodically.
By visiting this website, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please do not use or access our website.
By using the website, you expressly consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy, which is incorporated into and subject to the Terms of Use.
1. Information We Collect
We collect and store the following information when you register or interact with VivahSanstha.com:
- Personal Information: Name, age, gender, marital status, religion, caste, education, employment details, physical attributes, photographs, family background, contact number, and email address.
- Sensitive Information: Financial details (if applicable), password, health data (such as health conditions or disabilities), and other details necessary for matrimonial services.
- Automatically Collected Information: IP address, browser type, operating system, and browsing activities through cookies or similar technologies.
2. Purpose of Collection
We collect your information to:
- Create your profile and provide matchmaking services.
- Communicate with you about service updates, offers, and promotional materials.
- Improve and personalize your experience on the website.
- Detect and prevent fraud or unauthorized activities.
- Comply with legal obligations.
3. Sharing of Information
We may share your information under the following circumstances:
- With Registered Users: Your profile information will be visible to other registered users.
- Third-Party Service Providers: We may share data with third-party service providers for services like payment processing, data analysis, or customer support, bound by confidentiality agreements.
- Legal Requirements: We may disclose personal information when required by law or to protect the rights and safety of users or the public.
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. Upon request, we will deactivate your account and delete your information unless retention is required by law.
5. Security Measures
We take data security seriously and employ encryption and secure servers to protect your information. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
6. Your Rights
You have the following rights regarding your data:
- Access and Update: You can access or update your information through your account settings.
- Delete or Withdraw Consent: You may delete your account or withdraw consent by contacting us at [email protected].
- Opt-Out: You can opt-out of receiving promotional communications by using the unsubscribe link in our emails.
7. Cookies
VivahSanstha.com uses cookies to enhance user experience, such as remembering preferences and tracking user activity. You can disable cookies through your browser, but it may affect your experience on the site.
8. Children’s Privacy
Our services are for individuals aged 18 and above. We do not knowingly collect personal data from users under 18. If such information is discovered, we will delete it promptly.
9. Amendments to Privacy Policy
This Privacy Policy is subject to change without notice. We encourage you to review this policy regularly to stay informed of any updates.
11. Governing Law and Jurisdiction
This Privacy Policy is governed by Indian law, and any disputes will be subject to the exclusive jurisdiction of the courts in Maharashtra, India.
Contact Us
Email: [email protected]
Support Hours: 10:30 AM to 7:30 PM (Sunday closed)
Locations: Pune & Kolhapur (Our remote team, based in Pune and Kolhapur, is here to help!)
